Contact
تماس با ماQuestions about an order, a piece, or a story behind a design? Write to us — we answer in English and Persian.
farjad@ashavid.ca — we reply within one business day. For an existing order, include your order number so we can find it quickly.
Phone
+1 (437) 661-1674— business days, Eastern Time. If we miss your call, leave a message or send an email and we'll get back to you.
Support & complaints
For a problem with an order, a damaged or wrong item, or a complaint, use the support form. You'll get a reference number and an email copy right away, and it reaches us faster than a general message. Signed-in customers can also follow requests under your account.
Where we are
Upside Tree is an online store based in Newmarket, Ontario, Canada. We don't have a showroom; every order is produced and shipped by our print partners.
Follow the store
Instagram: @upsidetreeshop
Founder
Upside Tree was founded by Farjad Pourmohammad. For collaborations, press, or wholesale, email farjad@ashavid.ca or reach Farjad on:
Before you write
Many answers are already here: How to Buy, FAQ, and Care Instructions.