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Terms of Service

The short, honest version of the agreement between you and Upside Tree when you shop here. Last updated August 2026.

Orders

Every piece is made to order. Your order is confirmed when payment completes; production starts shortly after, so changes or cancellations are only possible before production begins — contact us immediately if you need one.

Prices & payment

Prices are in Canadian dollars unless stated otherwise. Taxes and shipping are shown at checkout before you pay. Payment is processed by Stripe.

Returns

Damaged, misprinted, or incorrect items are replaced or refunded within 30 days of delivery — see Shipping & Returns.

Intellectual property

Designs, artwork, and text on this site belong to Upside Tree. Buying a piece gives you the piece — not the right to reproduce its design.

Contact

Questions about these terms: farjad@ashavid.ca.