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How to Buy

Ordering takes a few minutes. Here's everything that happens between choosing a piece and opening the box.

  1. Find your piece

    Browse collections or search. Every product page tells the story behind its design. Choose a size or variant where there is one — the size guide helps.

  2. Add to cart

    Tap Add to cart, then open your cart to review quantities. Want it as a gift? Add gift wrapping and a personal message in the cart. You can switch the display currency between CAD and EUR at the top of the page.

  3. Check out

    Enter your email and shipping address. No account is needed — guest checkout works. Shipping and any tax for your exact address are calculated and shown before you pay.

  4. Pay securely

    You're taken to Stripe's secure payment page. Pay by credit or debit card, or with a digital wallet such as Apple Pay or Google Pay when Stripe offers it on your device. Your card details never reach our servers.

  5. We make it

    You get an order confirmation by email right away. Your piece usually enters production within one business day and takes 2–7 business days to make.

  6. Track your delivery

    As soon as it ships, we email you a tracking number. If you have an account, you can also follow the order under My orders. Delivery times are on the Shipping & Returns page.

Where we ship

Canada, the United States, the United Kingdom, Australia, and most of Western Europe (Germany, France, the Netherlands, Belgium, Austria, Ireland, Italy, Spain, Portugal, Finland, Luxembourg, Sweden, Denmark, Norway, and Switzerland). If your country isn't listed at checkout, write to us.

Why create an account?

  • Faster checkout with saved addresses.
  • Your full order history and tracking in one place.
  • A wishlist for pieces you're considering.
  • Support tickets tied to your order, so we already have the details.

Changes, cancellations, and problems

Because every piece is made for you, changes and cancellations are only possible before production begins — contact usas soon as possible. If something arrives damaged, misprinted, or wrong, send us a photo within 30 days of delivery and we'll replace it or refund you.

Need help?

Read the FAQ, use the support form, or email farjad@ashavid.ca. We answer in English and Persian.